Maintenance Packages
A good investment. Our service does not end with the delivery and commissioning of your system. We provide customized maintenance to ensure that your system continues to do its job without any problems for years to come.
The new Dimplex Portal
With our new portal, you can quickly and easily contact our customer service team, order service packages with no hassle, and keep an eye on the current status of your orders and service contracts online at all times. Anytime and anywhere.
Specialised partners and private customers can register for the portal, which is individually tailored to their requirements, giving them full transparency and control. Discover the new portal quickly and easily!
Without guarantee
- Annual on-site maintenance
- Leak test in accordance with Regulation (EU) 2024/573
- Appointment service
- Annual inspection of system values and data through digital maintenance
- Appointment service
- Online system monitoring
- Online connection required
- Customer presence not required during digital maintenance
With a guarantee
- Annual on-site maintenance
- Leak test in accordance with Regulation (EU) 2024/573
- Appointment service
- Warranty during the term of the maintenance contract up to the 12th year of operation
- Free repairs
- Annual inspection of system values and data through digital maintenance
- Appointment service
- Warranty during the term of the maintenance contract up to the 12th year of operation
- Online system monitoring
- Online connection required
- Customer presence not required during digital maintenance
- Free repairs